Care Hospital, Hyderabad

The Care Group of Hospitals owned by Quality Care India Limited (QCIL) acquired a five-star hotel premises at Banjara Hills, Hyderabad in 2000 and converted it into 325 bed multi-speciality hospital. Today, the Hospital stands tall with 430 beds with inflow of 600 patients per day.

Significant Achievements in the Last One Year

The Hospital has demonstrated phenomenal results in terms of treating large volume of patients. Last year, more than 2 lakh out patients were treated at the Hospital. More than 2,000 bypass surgeries were performed and 600 congenital heart defects were corrected. Last year was also special as Former President of India, Dr APJ Abdul Kalam rejoined the Board of QCIL. The Group commissioned its branches in Nagpur, Pune, Raipur, Hyderabad, and Bhubhaneswar the same year. It also commenced pilot projects in rural primary healthcare, urban wellness and community care, secondary care, and home healthcare as part of the vision of creating a comprehensive healthcare delivery system. The Group also closed private equity investment transaction of $ 20 million. The year also saw commencement of three nursing colleges and PG diploma courses in specialty nursing.

USP

The USP of the Group is its a unique business model established on team practice more than two decades back where all the medical professionals practice as one team rather than individuals, so the patients gets the best treatment and also receives more expertise opinion from the team.

Adoption of New Technology

Care has been adopting new technologies based on the scientific evidence and cost-effectiveness. Few of them include robotic surgery and advanced echocardiographic imaging tools like tissue doppler imaging and coronary imaging. “The Hospital team performed the first angioplasty in the country and today it produces nanotechnology stents at 1/3rd the price of imported stents with better results,” says Dr Krishna Reddy, CEO. The Hospital also acquired the first robotic surgery equipment in south India as well as the first dual source, 128 slice CT scanner acquired (for high precision cardiac imaging).

Quantum of Investment

The Hospital is investing more than Rs 8 crore in state of the art medical information technology with electronic medical records and centralised database. It has also made Rs 70 crore infrastructure capital investment with more than Rs 30 crore in medical technologies.

Long-term Fiscal Viability

The Care Group has standardised its business models (capital-cost per bed, revenue per bed, revenue mix, direct contribution, staff per bed, hospitality cost per bed) to ensure fiscal viability of all the units. General guidelines are cash break-even by one to two years, and ROCE (Return On Capital Employed) of at least 20 per cent by third year.

CSR

The Group's sister organisation, the Care Foundation, maintains special funds for the benefit of children with heart defects (Little Heart Fund), chronic kidney diseases (Care Kidney Project), and other ailments (Care Relief Fund). Little Heart Fund contributed to the benefit of nearly

1000 children with heart defects, who were provided free surgical and interventional treatment over the last three years. Care Foundation is piloting a 'Rural Health Initiative' to deliver high quality primary healthcare in rural India. Care has been identified by the Government of India to be one of the nodal centers for providing tele-medicine and e-learning solutions to African nations through pan-African telemedicine initiative.